FAQ
Frequently Asked Questions (FAQs)
1. What is TrendzTouch India?
TrendzTouch India is your online store for trending fashion, gadgets, home décor, kitchen tools, and lifestyle products delivered fast within India.
2. Do you ship within India?
Yes, we only ship India-to-India for Indian orders.
3. How long does delivery take in India?
Delivery time is usually 4–8 working days, depending on your location.
4. What payment methods do you accept?
India customers can pay using Razorpay (UPI, Cards, Wallets, Net Banking).
5. Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is Available.
6. Are your products good quality?
Yes! All India products are sourced from reliable suppliers and quality checked before listing.
7. Can I return my order?
Yes, if you receive a damaged or defective item. Contact us within 48 hours of delivery.
8. How do I report a damaged/wrong product?
Send us photos/videos within 48 hours and we will arrange replacement or refund.
9. Can I cancel my India order?
Yes, cancellations are allowed within 6 hours of placing the order.
10. How can I track my India shipment?
After shipping, you’ll receive a tracking link via email or SMS.
11. Are there shipping charges within India?
Free Shipping on all orders Across India.
12. Do you support GST billing?
Currently, GST billing is not available.
13. How do I contact India support?
Email our support team (your email). Responses within 24 hours.
14. Is it safe to shop from Trendz Touch India?
Yes! Razorpay ensures secure and encrypted payments.
15. Do you have any discounts or promotions?
Discounts are coming soon.
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